Colin Armistead | Bookhype

Dec 31, 2001

Cover of The Customer Support Audit

The Customer Support Audit

Nov 11, 1999

Cover of FT Audits Pack Set 2

FT Audits Pack Set 2

Nov 3, 1999

Cover of Service Management Audit

Service Management Audit (Financial Times)

Sep 30, 1999

Cover of Knowledge Management

Knowledge Management

Sep 25, 1997

Cover of Effective Organisations

Effective Organisations

Oct 12, 1995

Cover of Services Management

Services Management

Nov 30, 1993

Cover of Inspired Customer Service

Inspired Customer Service

Nov 1, 1993

Cover of Outstanding Customer Service

Outstanding Customer Service

Apr 29, 1992

Cover of Customer Service and Support

Customer Service and Support (Financial Times)

Oct 2, 1985

Cover of Operations Management in Service Industries and the Public Sector

Operations Management in Service Industries and the Public Sector