Ernan Roman

3 books



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Jan 1, 2010
Cover of Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

Jul 16, 2004
Cover of OPT-IN MARKETING

OPT-IN MARKETING

Mar 1, 1988
Cover of Integrated Direct Marketing

Integrated Direct Marketing