Terry G Vavra | Bookhype

Aug 27, 2011

Cover of The Influence of Advertising's Affective Qualities on Consumer Response

The Influence of Advertising's Affective Qualities on Consumer Response

May 1, 2007

Cover of Improving Your Measurement of Customer Satisfaction

Improving Your Measurement of Customer Satisfaction

Jan 1, 2005

Cover of Loyalty Myths

Jan 1, 2001

Cover of Customer Satisfaction Measurement for ISO 9001- 2001

Customer Satisfaction Measurement for ISO 9001- 2001

Dec 1, 1992

Cover of Relationship Marketing

Relationship Marketing