Pippa Bourne is regional director East England for the Institute of Chartered Accountants in England and Wales. Along with her husband, Mike Bourne, she is the author of several business titles, including Achieving High Performance

Michael Bourne is professor of business performance at Cranfield School of Management in the UK. He has authored more than 100 publications, including The Handbook of Corporate Performance Management, Balanced Scorecard, Instant Manager, and Successful Change Management in a Week.