John Rourke (Clearwater, FL) is a full time PC technician and trainer, running Allied Computer Services, Inc. He designs PC and LAN troubleshooting tools including the AlertCard Filesaver Diagnostic Card, POSTPlus System Boot Diagnostic Card, and the Discovery Card (named to Best 100 Diagnostic Products in 1995 by Windows Magazine). John trains as a contractor for Global Knowledge as well, teaching intro and advanced PC courses such as PC Upgrading and Troubleshooting (Intro and Advanced), DOS for Support Personnel, Advanced DOS Data Recovery, Memory Management For DOS and Windows, Introduction to Data Communications to name a few.