Sarah Cook

54 books • 15 series

  • Country: United Kingdom
  • Born On: Sep 4, 2020
Sarah Cook is Managing Director of the Stairway Consultancy, customer service specialists. She is the author of The Essential Guide to Employee Engagement, Change Management Excellence, Customer Care Excellence and Practical Benchmarking, all published by Kogan Page.
Sep 10, 2024
Cover of Mastering Effective Influencing Skills for Win-Win Outcomes

Mastering Effective Influencing Skills for Win-Win Outcomes

Jun 29, 2024
Cover of Secrets Unbound

Secrets Unbound (Diary of Murders - Book 2, #2)

May 13, 2024
Cover of Of Monsters Within

Of Monsters Within (Diary of Murders - Short Story Collection, #1.5)

Aug 23, 2023
Cover of Diary of Murders

Diary of Murders (Diary of Murders, #1)

Aug 26, 2021
Cover of The Tortilla Cookbook

The Tortilla Cookbook

Jun 22, 2021
Cover of Well-being in the Workplace

Well-being in the Workplace

Feb 18, 2021
Cover of Pimp Your Noodles

Pimp Your Noodles

Apr 15, 2020
Cover of Plant Based Diet

Plant Based Diet

Feb 5, 2020
Cover of Plant Based High Protein Cookbook

Plant Based High Protein Cookbook (Plant Based Diet, #2)

Feb 5, 2020
Cover of Plant based diet for beginners

Plant based diet for beginners (Plant Based Diet, #1)

Jul 5, 2019
Cover of Making a Success of Managing and Working Remotely

Making a Success of Managing and Working Remotely

Dec 22, 2017
Cover of ABE Level 6 Strategic Marketing Relationships

ABE Level 6 Strategic Marketing Relationships

Jul 16, 2017
Cover of The Battle for China's Spirit

The Battle for China's Spirit

Mar 6, 2017
Cover of Measuring Customer Service Effectiveness

Measuring Customer Service Effectiveness

Sep 1, 2016
Cover of Information

Information (Documents of Contemporary Art)

Sep 3, 2015
Cover of Leading the Customer Experience

Leading the Customer Experience

Feb 20, 2014
Cover of Germaine Koh Weather Systems

Germaine Koh Weather Systems

Jan 1, 2012
Cover of Complaint Management Excellence

Complaint Management Excellence

Oct 18, 2011
Cover of A Vessel She

A Vessel She

Sep 2011
Cover of Dream, Plan, Reduce Risk & Take Action

Dream, Plan, Reduce Risk & Take Action

Sep 16, 2011
Cover of Content. Form. Im-material

Content. Form. Im-material

Jan 1, 2011
Cover of Essential Time Management and Organisation

Essential Time Management and Organisation

Mar 31, 2010
Cover of Rethinking Curating

Rethinking Curating (Leonardo) (Leonardo Book)

Jan 1, 2010
Cover of Customer Care Excellence: How to Create an Effective Customer Focus

Customer Care Excellence: How to Create an Effective Customer Focus