This core textbook, developed for use on the business organization modules of the BTEC Higher National Diploma course of study, aims to provide students with an understanding of the nature of organizations and their decision-making and policy-making structures. The book has been written and designed as a practical and realistic introduction to the field. It covers subjects such as: management, departments and relationships; production, marketing and sales; personnel, communication and incentives; aiding and controlling business activities; and local, national and international environments. The core material is supported and illustrated by case studies, articles, refresher questions, activity tasks and sample documents.