The IT Value Detective

by Mark Bills

Published 25 June 2010
An informative look at whether or not investments in information technology really create value Businesses collectively spend more than $1.3 trillion on new information technology (IT) each year. And while IT investments appear to be valuable, no one seems to be able to prove it. This is what many have long considered the IT return on investment (ROI) paradox. In this timely book, IT expert Mark Bills investigates "the ROI Paradox" in exhaustive detail and provides some startling insights and observations. Page by page, Bills explores how companies may be mistaken that information technology investments always create value. In addition, he provides a framework to help companies understand that there are many other investments costs beyond those of creating, deploying, and operating the information system itself.
* Shows how companies can identify and resolve the ROI Paradox and create value through strategic IT investments * Explores the value of real options inherent in strategic IT investment decision-making * Introduces you to the use of Total Cost of Ownership models, which are well known and widely used in IT Understanding how information technology can benefit, or hurt, your company is essential in today's competitive business environment. This book will put you in a better position to make the decisions that will make information technology work for you.