This book integrates the principles of human resources management into the strategic management process in the context of health services organizations. It is the first book in the health services field to relate strategic management theory to human resources practices. Specific, real-life examples of human resources management in health care organizations are offered. Chapters cover organizational systems, strategy and people, structural systems (including information systems), behavioral systems (including corporate culture, organizational change, and transformational leadership), and management systems (including recruitment, placement, training, performance appraisal, compensation, and labor relations). Appendixes contain federal recordkeeping requirements and a checklist for a collective bargaining contract.