Strategic Resource Management S.

1 total work

Managing the Outsourcing Relationship

by Kim Langfield-Smith, David Smith, and Carolyn Stringer

Published 1 October 2000

Outsourcing increasingly is being used by firms around the world to gain focus on their core competences and strategies, whilst leveraging the resources available to them. - These advantages, however, depend upon effective management of the relationships involved. - What works, and what doesn't? - This critical issue is addressed drawing on the outsourcing experiences of four diverse organisations.