Sage Human Services Guides
2 total works
A guide for human service agencies that want to evaluate the effectiveness of their programmes, justify funding, or to find out ways to improve services and programmes. Chapter by chapter it reviews why social service and charity organizations should evaluate, how to prepare and start, and how to use evaluations for monitoring and decision-making.
This practical guide to personnel management is aimed directly at promoting organizational excellence and productivity in the social services. The use of task-based job descriptions and performance appraisal methods are emphasized for their importance in employee recruitment, evaluation, training, career planning and dismissal. Specific guidelines for these central personnel management functions are presented and supported by empirical research and business and social science literature.