Mastering People Management

by Mark Thomas

Published 14 February 1998
This volume explains how to build and develop a successful team by motivating, empowering and leading people. With flexible work patterns gaining in popularity and organizational hierarchies becoming flatter and more team-based, the modern manager needs practical, effective people management skills more than ever. This book provides a practical approach for the modern manager at all levels. It provides a guide to best practice for the modern manager, covering topics of interest to managers - leadership and decision-making - as well as topics of interest from the last ten years, such as empowerment, mentoring and assertiveness. It includes a range of practical features throughout, such as: key questions, action checklists, activities; guides to best practice; key learning points; and key management concepts. It can also be used as a workbook, with notes and comments written in the margin as they occur.