SUNY series in Management-Communication

1 total work

Continuously Improving an Organization's Performance

by Donald P. Cushman and Sarah Sanderson King

Published 23 May 1997

This practical hands-on tool kit for managers demonstrates when, where, and how to implement significant organizational change through teamwork. The use of self-managed, cross-functional, benchmarking, and outside linking teams by high-performance firms is employed in a case study format.