Business Etiquette

by David Robinson

Published 30 April 1994
Mastering the rules of business etiquette is not a straightforward process. This simple and practical guide shows how to handle a wide variety of business situations, both difficult and commonplace, in which a person is likely to be judged by their command of correct business behaviour. It features questionnaires and checklists designed to help the reader find ways in which to improve their performance.