This text offers the manager guidance on coping with change and for situations that may be entirely new. Change is now constant in all organizations in both the private and public sectors. The book clarifies the issues involved and provides a step-by-step guide to the process of managing change. It does so by providing guidance on what to do in practice in any situation. It covers managing during change, strategies for managing change, overcoming resistance to change, psychological impacts of change and introducing new structures and systems.