The Irwin series in statistics
1 total work
Quality Management
by Howard S Gitlow, etc., Rosa Oppenheim, and Alan Oppenheim
Published 21 August 1994
Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.