After five successful years and six printings, Schiffman's book is back in a new edition that features two important sections: identifying and reaching decision makers, and rescuing lost calls through use of Schiffman's Ledge system.

Cold Calling Techniques

by Stephan Schiffman

Published 1 October 1988
Cold calling is a critical skill for those in sales. This text aims to provide information for those wishing to improve their skills and improve their selling power.