Essential Managers Series

Learn how to be positive and determined in setting and achieving your life goals. Achieving Excellence demonstrates how to improve your physical fitness and mental agility and shows how to increase personal productivity and become more effective allowing you to fulfil your ambitions and achieve success. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Selling Successfully

by Robert Heller

Published 14 October 1999

Learn all you need to know about successful selling from developing self-confidence and clinching a deal to understanding customers and managing a sales team. Selling Successfully not only shows you how to improve your powers of persuasion it also provides practical techniques for building mutually rewarding win-win relationships with customers. Power tips help you handle real-life situations and develop first-class selling skills that will dramatically improve your ability to make good transactions and hit sales targets. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Motivating People

by Robert Heller

Published 17 September 1998

Learn all you need to know about motivating people from learning how to bring out the best in people by understanding basic human needs to encouraging individual initiative and rewarding achievement. Motivating People not only shows you how to increase production and job satisfaction but also provides practical techniques for you to try in different situations. Power tips help you handle real-life situations and develop the first-class motivation skills that are the key to a productive and informed workplace. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Managing Change

by Robert Heller

Published 17 September 1998

Learn all you need to know about successful delegation from deciding which tasks to delegate and selecting an appropriate candidate to ensuring the brief is clear and the task is carried out to your satisfaction. Managing Change not only shows you how to free your time and motivate your staff but also provides practical techniques to try when delegating. Power tips help you handle real-life situations and develop first-class delegation skills that will dramatically improve results and relationships. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Managing Teams

by Robert Heller

Published 17 September 1998

Learn all you need to know about successful team management from building up a team that functions effectively to achieving the desired results. Managing Teams not only shows you how to establish a productive environment and exploit group dynamics but also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class team management skills that are the key to a productive and informed workplace. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Communicate Clearly

by Robert Heller

Published 17 September 1998

Learn all you need to know about successful communication from interpreting body language to writing letters optimising meetings to speaking on the telephone. Communicate Clearly not only shows you how to hold an audience when making presentations and how to take notes or compile reports but also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class communication skills that are the key to a productive and informed workplace. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Making Decisions

by Robert Heller

Published 17 September 1998

Learn all you need to know about successful delegation from deciding which tasks to delegate and selecting an appropriate candidate to ensuring the brief is clear and the task is carried out to your satisfaction. Making Decisions not only shows you how to free your time and motivate your staff but also provides practical techniques to try when delegating. Power tips help you handle real-life situations and develop first-class delegation skills that will dramatically improve results and relationships. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

How to Delegate

by Robert Heller

Published 17 September 1998

Learn all you need to know about successful delegation from deciding which tasks to delegate and selecting an appropriate candidate to ensuring the brief is clear and the task is carried out to your satisfaction. How to Delegate not only shows you how to free your time and motivate your staff but also provides practical techniques to try when delegating. Power tips help you handle real-life situations and develop first-class delegation skills that will dramatically improve results and relationships. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Managing For Excellence

by Robert Heller

Published 6 September 2001

New edition of this bestselling practical guide to managing for excellence which will give you the information and skills to succeed

Perfecting your skills and achieving excellence are key to high performance in a management role today.

Learn everything you need to know to get the best out of yourself and your team by developing 12 core business skills: from effective leadership and controlling budgets to making the most of technology and e-business. Discover how to explore your options and put them into action with the aid of charts and diagrams. Plus, pick up over 1,200 power tips for maximising performance. Read it cover to cover, or dip in and out of topics for quick reference.

Handy tips for experienced managers or those looking to pick up new skills - take it wherever your work takes you.

Managing Meetings

by Robert Heller

Published 17 September 1998

Learn all you need to know about meetings from planning and preparing an agenda to establishing formal procedures and dealing with potentially volatile situations. Managing Meetings shows how to chair and participate fully in a meeting plus it also provides practical techniques for you to use to make meetings work for you. Power tips help you handle real-life situations and develop first-class meeting skills that will dramatically improve efficiency and decisiveness. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Managing People

by Robert Heller

Published 14 October 1999

Learn all you need to know about managing staff from understanding why people behave in certain ways to recognizing talents and encouraging creativity.Managing People helps you understand why people behave in certain ways both in the workplace and out. It also shows you how to communicate constructively and encourages harmonious relationships. BR>This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.

Effective Leadership

by Robert Heller

Published 14 October 1999

Develop the competence and confidence to be an inspirational leader. Effective Leadership demonstrates the qualities and knowledge a leader needs to carry out everyday decision-making from gaining trust to allocating responsibilities and shows how to build a creative and motivated working environment. Practical techniques show you how to be use your initiative handle problems and lead the way.This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.