The book describes how and when target-setting is and can be used. It covers the important role that trainers play in working with managers to introduce a viable system of target-setting for all levels of staff. It sets the background by relating the history and development of performance management and appraisal systems. The book covers target-setting in various different situations - from target-setting for all levels of management to target-setting for shop floor and clerical staff. The author outlines his own tried and tested model scheme and also offers tips to trainers on how to handle effectively corporate concerns over the introduction of such a system. He also takes the scheme one step further - he not only describes how to set up such a scheme but also how to review it after implementation - its effects, benefits for both individuals and the company, how to modify the scheme if necessary, etc. Many practical examples are given, from a range of company settings, and useful forms and checklists are also included.

Goals, targets and objects are ideal ways to stretch individuals and develop an organization. A common misconception however is that it is very difficult, if not impossible, to set targets for certain jobs and roles. Firmly based on leading-edge research, yet highly practical in focus, Target Setting and Goal Achievement shows how it is possible to set targets in all functions of an organization and in all sectors. Clear guidelines are supported by real examples and detailed case studies as the authors outline step-by-step advice to help: