Financial Times
3 total works
Thinking strategically is what separates managers and leaders. Learn the fundamentals about how to create winning strategy and lead your team to deliver it. From understanding what strategy can do for you, through to creating a strategy and engaging others with strategy, this book offers practical guidance and expert tips. It is peppered with punchy, memorable examples from real leaders winning (and losing) with real world strategies.
It can be read as a whole or you can dip into the easy-to-read, bite-size sections as and when you need to deal with a particular issue. The structure has been specially designed to make sections quick and easy to use – you’ll find yourself referring back to them again and again.
It can be read as a whole or you can dip into the easy-to-read, bite-size sections as and when you need to deal with a particular issue. The structure has been specially designed to make sections quick and easy to use – you’ll find yourself referring back to them again and again.
"What does the customer want in the 21C? Not just a simple set of objective improvements. But stuff that speaks his language, pushes his buttons, clicks with his karma, and fits in with his priorities." Max Mckeown Technology is changing faster than customers, customers are changing faster than organisations, and organisations are changing faster than the people who run them. Catch up! "After 15 years working with US Presidents. My advice? Listen to Max McKeown. On the wisdom scale, he is a cross between Buddah and Bil Gates."Mary Spillane, author of "Branding Yourself" In a world of 6.5 million different dot.com domains and millions more channels, the e-customer will never run out of places to be rather than being with you. To experience the pleasures of organic growth, businesses need to ditch fear, greed and ignorance and choose to use the net to do difficult things that improve the e-customers life-style. E-customise your business to offer and deliver effectively what e-customers appreciate, and what they want to pay for. Not just a simple set of objective improvements but stuff that speaks their language, clicks with their karma, and pushes their buttons.
Visit the parallel world of the e-customer and come back inspired.
Visit the parallel world of the e-customer and come back inspired.