Staff development is a key management responsibility. Good people and good performance - and hence good development - are vital to success in a fast changing and competitive world.



Improve Your Coaching and Training Skills contains practical guidelines to help you develop your staff. Ideal for busy managers who don't have human resources support, it will help you to boost staff effectiveness through coaching and training. Key content includes: why development matters, on-the-job coaching, mentoring, developing a formal training method, conducting a training session, and assessing on-going effectiveness.

With tips on using exercises and role-plays in training, Improve Your Coaching and Training Skills is useful to those new to HR as well as hard-pressed managers. The commonsense advice it contains will help you to motivate your staff and maximize their effectiveness.

Getting your message across on paper and presenting a proposal in clear and persuasive form are essential skills for businesspeople. This book provides practical pointers for executives and managers who need to impress, convince and persuade colleagues or clients. Offering checklists, exercises and examples, it explains how to make a plan of what to write, get words down on paper and edit them to achieve the best result. The guide aims to help anyone write appropriately for a target audience and put over a good case, using both information and style.

Effective Business Writing

by Patrick Forsyth

Published 1 January 2009
Clear and distinctive written communications are essential if you wish to create a favourable impression, project personal and corporate personality and strike a distinctive note. Effective Business Writing will help you to formulate a systematic approach to writing that makes its easier and quicker to get the right words down, avoiding the dangers of bland and formulaic approaches.

It is important to adopt the right style, create a clear and appropriate structure, and select the method - letter, fax or email - that suits your purpose. Effective Business Writing will teach you how to do this. It will also help you to understand how people make decisions so that you can use it to your advantage when writing to customers, putting together promotional text and using your message to prompt action. It covers the advantages and disadvantages of email and how to make it productive, as well as the approach you should take when writing longer documents such as reports and proposals.

Every executive or manager who has to "put pen to paper" whether their communications are external or internal, and who wants to be understood and make their messages count will find Effective Business Writing indispensable.

Praise and Reviews

`Patrick has a lucid and elegant style of writing, which allows him to present information in a way that is organised, focused and easy to apply.`

PROFESSIONAL MARKETING

In business, the increasing pressure to achieve makes time management a vital skill. You need to be able to work efficiently and effectively to ensure that your desired results are achieved - both in your job, and in your career.

Successful Time Management sets out practical guidelines to help you do just that. Packed with proven tips and techniques, it helps anyone to review and assess their own time management and adopt new work practices to improve it. There are time saving ideas, practical solutions and checklists, plus great advice on:

controlling paperwork;

getting and staying organized;

delegating and working with others;

prioritising to focus on key issues and prompt the best results.

Whether you are under pressure or not, this essential guide will help you to reduce time-wasting and interruptions, and focus on the priority tasks that lead to success - It could just change your life!

How to Motivate People

by Patrick Forsyth

Published 24 March 2000
With managers under more and more pressure to achieve, you may feel you need all the help you can get. One source of such help is close at hand, though action is necessary to release its full potential. What is it? Simply your own staff.

Managers are charged with achieving results through other people. You will always achieve more if everyone on your team is working in a way that maximizes their effectiveness. Staff must not only be able to do what you want, they must want to do so.

This book reviews the principles of motivating staff to maximize performance. Whatever is necessary - productivity, quality, accuracy - a well-motivated team is more likely to produce performance excellence.

Here you can review the theory behind motivating people and the practical implications for action. This book sets out guidelines on how you can:

reduce negative feelings

boost positive feelings

create enthusiasm and involvement

focus effort on key issues.

From just remembering to say 'Well done' sufficiently often, to formal incentive schemes, the practical guidelines and suggestions for action leave no stone unturned in exploring how to influence people towards positive motivation.

Managing Change

by Patrick Forsyth

Published 1 January 2012
New technological developments, changing legal requirements, new bosses and business partners - the forces of change are all around. In these uncertain times, the survival and future success of many businesses often depends on the ability of their managers and executives to move quickly, keeping up to speed with the pace of change, avoiding the pitfalls and seizing the opportunities that any new circumstances present. This accessible guide will help you through the maze of change and allow you to regain control, embrace transformation and change for the better yourself. Managing Change includes how-to advice on preparing for change, prompting successful alterations as well as communicating developments within an organization. Full of proven approaches and techniques, it's an indispensable resource for anyone in a managerial position who deals with change on a day-to-day basis.

How to Write Reports and Proposals is essential reading for achieving effective writing techniques. Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business, and this book provides practical advice on how to impress, convince and persuade your colleagues or clients.

Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips that will help you to write succinctly and with impact across different media. How to Write Reports and Proposals will give you the tools to put over a good case with style.

The Creating Success series of books...
Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.


Developing Your Staff

by Patrick Forsyth

Published 1 April 2001
One of the major tasks facing any manager is the challenge of maximizing staff effectiveness, efficiency and performance. This practical guide looks at a range of factors associated with this issue, such as motivation and development, assessing competencies, delegation, training and career implications.