This Element is an excerpt from Moral Intelligence: Enhancing Business Performance and Leadership Success (9780132349864) by Doug Lennick and Fred Kiel. Available in print and digital formats.

 

The business advantages of compassion and forgiveness—and how to “walk the walk,” not just “talk the talk”

 

When it’s business as usual, acts of compassion are small or subtle in the great organizational scheme of things. But when a major crisis strikes, it is easy to see the difference between the truly compassionate organization and one that gives lip service to values. On a cold December night in 1995, a devastating fire tore through Aaron Feuerstein’s factory in Lawrence, Massachusetts...

Being a Caring Leader

by Doug Lennick and Fred Ph D Kiel

Published 13 September 2010

This is the eBook version of the printed book.

This Element is an excerpt from Moral Intelligence: Enhancing Business Performance and Leadership Success (9780132349864) by Doug Lennick and Fred Kiel, Ph.D.. Available in print and digital formats.

 

Compassion is the heart of leadership: lessons from the experiences of world-class executives.

 

When you are a leader, embracing your responsibility to serve others flows into compassion. Actively caring about others means that you do things that actively support their personal choices. Sometimes, it means you care about others’ goals as much as they do. At times, you might find yourself taking their goals more seriously than they feel able to...