Over the last 20 years facilities management has developed faster than almost any other professional discipline. Concern for these issues is moving from the boiler room to the boardroom, not least due to the fact that premises costs are now second only to staff costs in many companies' budgets. This guide is a comprehensive presentation of facilities management - the management of buildings, infrastructure and support services. It covers every consideration, including budgets and cost control, maintenance, office services, health and safety, and business relocation.