Big Bucks!

by Kenneth Blanchard and Sheldon Bowles

Published 30 May 2000

How to make serious money for both you and your company – from the top selling author of the One Minute Manager.

Management gurus Blanchard and Bowles show how anyone – armed with a set of basic tools – can build personal wealth and financial security. Like the One Minute Manager and Raving Fans this is a business parable. It tells the story of Len, a manager who wants to be rich. Under the guidance of a group of mentors he comes across playing a card game, he begins to chart his own course to riches by learning three valuable secrets – the guideposts to becoming a multi-millionaire:

The Test of Joy: how to discover the source of money making energy and drive
The Test of Purpose: how to focus that power effectively
The Test of Creativity: where to focus to create spectacular financial success

Packed with practical advice, this is a must-read for any individual or business professional seeking to create money.


Gung Ho!

by Kenneth Blanchard and Sheldon Bowles

Published 15 June 1998

With a new foreword by Ken Blanchard

An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager.

Every day thousands of uninspired employees trudge to work – often dooming their companies to failure with their lack of enthusiasm.

Drawing on over 20 years’ experience of working with hundreds of corporations across the US – including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft – Blanchard reveals a sure-fire strategy for boosting employee enthusiasm, productivity and performance.

Gung Ho! presents a simple system for inspiring employees. Based on three core ideas: work must be seen as important, workers must be put in control of their own production and managers must cheer their workers on – it is a method that all employees and managers can easily implement and which has already been adopted by such major corporations as K-Mart.


Raving Fans!

by Kenneth Blanchard and Sheldon Bowles

Published 15 June 1998

With a new foreword by Ken Blanchard

A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.

Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.

Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature – not just a passing fad.

Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace – and turn their customers into raving, spending fans.


With a new foreword by Ken Blanchard

How management can effectively rid themselves of 'monkeys' - other people's responsibilities that cling to them and prevent them managing efficiently.

This book explains in simple-minded if abstract terms how to achieve a balance between supervision and delegation for reduced tension and improved productivity in the workplace.

'There is a high correlation between self-reliance and morale,' stress the authors. With humour and logic they describe the delicate business of assigning monkeys to the right masters and keeping them healthy, i.e., fed and cared for: '... if monkeys are managed properly, you don't have to manage people so much.'