The pressures of work and home make everyone vulnerable to stress, but it doesn't have to ruin lives. This guide demystifies the whole area of stress and identifies coping, managing and prevention strategies. The book covers analysis of the different forms of stress, looks at the variety of causes...Read more

This book provides a dynamic collection of tools, techniques and strategies which facilitate excellence throughout the work environment. By studying the way you access and disseminate information through the language you use, your perceptions, and the values you hold, this book will lead to:

Increasing your repertoire of excellence

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This book considers how interviewers structure their questions and why they ask the ones they do. Each day develops an understanding of the interviewer explaining the purpose of various questions and helps you to prepare appropriate responses.

This is achieved by including:

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Successful Interviewing in a Week

by Mo Shapiro

Published 18 November 1993
A no-nonsense, step-by-step guide, designed to give the reader the confidence to handle even the most difficult interview situations. It considers the key interviewing skills and structures following the four Ps of interviewing, which are: preparation; purpose; performance; and postscript. The book helps the reader clarify objectives for interviews...Read more

This guide considers the traps and pitfalls we often create for ourselves at interviews, and suggests strategies for overcoming them. It covers: gaining confidence and presentation skills; learning how interviews work and how people are selected; preparation; and responding skilfully. This 3rd Edition has been fully updated for the...Read more