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This book showcases new research in sport business management around the world, offering a platform for the international exchange of ideas, best practices, and scientific inquiries in a globalized sport economy. Featuring work from leading sport management scholars from around the world – including North America, South America, Europe, Africa, and Asia – the book addresses a variety of global, regional, national, and community issues that are central to successful sport management. Combining b...

This is the only guide to hotels in Britain and Ireland with the AA''s internationally recognised star ra tings and percentage scores for quality. Establishments rang e from motorway lodges to international luxury hotels '

Tom Hopkins earned himself over one million dollars in his first three years as a salesman. Here, in his first book, he sets down the key secrets of his success. His methods emphasize the need to escape from a fear of failure. His techniques have all been tried and tested on the firing line of sales work and are positive and practical. His book reveals how selling can become not just a job but a way of life that leads to greater success, greater satisfaction and greater happiness.

The Allied Health Professions - Essential Guides series is unique in providing advice on management, leadership and development for those in the Allied Health Professions (AHP). This highly practical volume offers a wide range of assessment tools and techniques in such critical areas as management quality, organisational and management structure, benchmarking, capacity and demand management, care pathway design, activity analysis, report writing and presentation skills. The layout is conducive t...

Well groomed and cared for arms and legs are healthy and look beautiful. Busy hands need special attention, and feet can be made comfortable and made to look good. This new and complete textbook for beauty specialists explains how to take total care of the extremities, including: Manicure; Pedicure; Exercises; Treatments; Alternative therapies.

Just as textile mills and automotive assembly plants have symbolized previous economic eras, the call centre stands as a potent reminder of the importance of information in contemporary economies. Bob Russell's Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing technologies on service work, its associated skills, and the ways in which it is managed. Russell also considers globalization and contemporary managerial practices as cen...

This title matches the 2002 BTEC First specifications and covers all the grading criteria, ensuring that students fulfil the requirements of the course. Written in a lively and student-friendly style, it helps students to completely engage with the subject. It also provides an excellent grounding for students who wish to progress to the BTEC National qualification.

Cross-Cultural Behaviour in Tourism: Concepts and Analysis is important reading for those in the following areas of industry: * Tourism: illustrates the importance of cultural background in the tourist experience and how it is a major determinant in repeat visitation * Marketing: provides an understanding of the cultural background of a destination that is vital when formulating successful marketing strategies * Management: provides valuable examples on how cultures influence tourist behaviour...