Telefonmarketing - Aktiver Kundendialog Fr Mehr Gewinn
by Markus Euler
Maximize Your HubSpot Experience with this Comprehensive User Guide
by Zara Dawson
Instagram Marketing (Marketing w Mediach Spolecznościowych)
by Jakub Kowalczyk
Only practice makes perfect -- especially when it comes to selling products and services on the telephone. But very few people working in the fast-growing field of telesales understand what they should be practicing.The fact is that there's a unique set of techniques and methods that work best on the phone, and Teleselling Techniques That Close the Sale is the first book to clearly and completely outline the rules of the game.Based on the author's vast experience in telesales, the book explores...
Powerful Telephone Skills
Call centres are one of the expanding industries of the 21st century, and telesales is an important component of that business. More and more companies are looking to improve their sales through telephone selling and are establishing their own call centres or telesales units. Recommended by the Institute of Directors, this fourth edition of Selling by Telephone provides accessible advice on how to maximise sales by using the correct techniques, and also deals with the practicalities of setting u...
The Call Centre Training Handbook is a complete resource for providing learning, training and development within contact centres. Whether it is induction or periodic training, those who train staff will find it an indispensible resource. It also offers call centre managers and trainers information with which to benchmark training and identifies best practice in learning and development. The book addresses the key areas of training call centre staff including; quality of customer service, dealin...