Itil V3 Service Capability Osa - Operational Support and Analysis of It Services Best Practices Study and Implementation Guide - Second Edition

by Gerard Blokdijk and Ivanka Menken

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  • ISBN10 1742441742
  • ISBN13 9781742441740
  • Publish Date 1 September 2009
  • Publish Status Active
  • Imprint Emereo Pty Ltd
  • Format Paperback (US Trade)
  • Pages 290
  • Language English