Handling the Clash Between Production & Consumption: A Situated View on Front-Line Service Workers' Competencies in Interactive Service

by Anna Schneider

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  • ISBN10 395710064X
  • ISBN13 9783957100641
  • Publish Date 1 July 2016
  • Publish Status Active
  • Publish Country DE
  • Imprint Rainer Hampp
  • Format Paperback (US Trade)
  • Pages 192
  • Language English