Hospitality Management Learning Modules is a series of concise and self-contained modules written by experts in the hospitality industry. They are designed with both students and instructors in mind. These modules can be used as stand-alone documents or combined to form a custom instructional packet tailored to fit the unique needs of the instructor and course curriculum. Due to the consistent and streamlined format, most modules can be covered in one or two 90-minute class periods.
About this module:
The module will leave you with an expanded understanding and appreciation of why and how persons from diverse world cultures perceive service encounters in the foodservice industry. Using a variety of resources and information students will be able to learn how to react to cultural customs and how they can influence the interaction during foodservice encounters."
This module is part of the "Food and Beverage Management" curriculum, which is built around nine clusters:
Introduction
Special Segments and Operations
Responsible Food Service
Marketing and Entrepreneurship
Menu Planning
Facility Planning
Service Procedures
Process and Revenue Management
F&B Control Procedures
- ISBN10 0133104109
- ISBN13 9780133104103
- Publish Date 1 May 2013
- Publish Status Active
- Publish Country GB
- Imprint Pearson Education Limited
- Pages 25
- Language English