For courses in Office Administration, Procedure, and Management courses. Office Procedures for the 21st Century, Seventh Edition offers a desirable blend of procedural skills and soft skills and continues to be a market leader. Because of its relevant approach and proven system, it prepares students for employment in today's office environment and addresses the skills, strategies, and techniques needed to excel in any organization. This edition features an increased coverage of communication and human relations and offers more on ethics, technology and productivity. A new chapter on developing effective oral presentations is included and reorganized end of chapter exercises are supported by student working papers and a student data CD-ROM.
- ISBN10 0131590278
- ISBN13 9780131590274
- Publish Date 18 July 2007
- Publish Status Out of Print
- Out of Print 19 December 2008
- Publish Country US
- Imprint Pearson
- Edition 7th edition
- Language English