Why is it so difficult to change organizations? What does it really take to make “process improvement” yield measurable results? For more than 30 years, Donald Riefer has been guiding software teams through the technical, organizational, and people issues that must be managed in order to make meaningful process changes—and better products. This practical guide draws from his extensive experience, featuring 11 case studies spanning the public and private sectors and even academia. Each case study illuminates the original conditions; describes options and recommendations; details reactions, outcomes, and lessons learned; and provides essential references and resources.
- Eleven case studies provide insightful, empirical data from real-world organizations
- Provides a broad view across organizational settings and factors, such as personnel, and technical environments, including cloud, Agile, and open source options
- Illuminates the hard-won lessons, tradeoffs, and impacts—with advice on how to engineer successful, sustainable changes yourself
- ISBN10 0735664757
- ISBN13 9780735664753
- Publish Date 22 December 2011
- Publish Status Out of Print
- Out of Print 15 March 2021
- Publish Country US
- Imprint Microsoft Press,U.S.
- Format Paperback
- Pages 192
- Language English