Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts

by Raymond P. Fisk and Stephen Grove

Joby John (Editor)

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Book cover for Services Marketing Self-Portraits

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The editors of this introspective gathered the pioneers of services marketing, which 20 years ago was hardly considered a legitimate academic field of study, and asked them to offer their perspectives regarding the foundation, evolution, and destiny of services marketing. This volume will provide future generations with a personal and professional statement of the core assumptions behind services marketing - assumptions that are a constant subtext to scholarship, but are rarely articulated. A statement of these assumptions becomes more important as academia becomes more interdisciplinary and lines between academic areas become less distinct. This volume will be an authoritative answer to the inevitable question: What was services marketing?
  • ISBN10 0877572895
  • ISBN13 9780877572893
  • Publish Date 1 July 2000
  • Publish Status Out of Print
  • Out of Print 31 December 2009
  • Publish Country GB
  • Publisher Taylor & Francis Ltd
  • Imprint Butterworth-Heinemann Ltd
  • Format Hardcover
  • Pages 211
  • Language English