Service level management and the service manager: roles, responsibilities and organization structures for managing agreed services

by William Redmond and Job Ten Hagen

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  • ISBN10 0117081868
  • ISBN13 9780117081864
  • Publish Date 14 May 2013
  • Publish Status Active
  • Publish Country GB
  • Publisher The Stationery Office Books (Agencies)
  • Imprint TSO
  • Format Paperback
  • Pages 190
  • Language English