Here is the only official guide to Salesforce.com--the revolutionary Web-based Customer Relationship Management (CRM) solution. Ideal for IT professionals as well as business decision-makers, this book explains how to implement Salesforce.com in the enterprise with coverage of planning, configuration, deployment, and customization.
- ISBN10 0072253681
- ISBN13 9780072253689
- Publish Date 14 December 2004
- Publish Status Active
- Publish Country US
- Publisher McGraw-Hill Education - Europe
- Imprint Osborne/McGraw-Hill
- Format Paperback
- Pages 400
- Language English