Today's volatile work environment means that only the capacity to change can assure the survival of organizations. This manual covers customer-care initiatives, responding to globalization, or demands for increased financial accountability, showing what, and what not, to do.
- ISBN13 9781860760907
- Publish Date 15 May 1998
- Publish Status Active
- Out of Print 25 July 2008
- Publish Country IE
- Imprint Oak Tree Press
- Format Paperback
- Pages 220
- Language English