This one-of-a-kind oral communication book will help readers develop communication skills that will ensure job success. Each chapter includes real-life stories, appealing visuals, and examples that add meaning and increase comprehension. Skill-based assignments and online learning activities appear in both the text and on the book’s website. Its learn-by-doing approach helps readers understand the importance of communication skills, conflict resolution strategies and listening practices to their own career success.
- ISBN10 0136136915
- ISBN13 9780136136910
- Publish Date 29 May 2009
- Publish Status Out of Print
- Out of Print 29 December 2016
- Publish Country US
- Imprint Pearson
- Format Paperback
- Pages 352
- Language English