Winning Banks: Managing Service Quality for Customer Satisfaction

by M.Ray Grubbs and R. Eric Reidenbach

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  • ISBN10 1555201024
  • ISBN13 9781555201029
  • Publish Date January 1990
  • Publish Status Out of Print
  • Out of Print 10 July 1997
  • Publish Country US
  • Publisher McGraw-Hill Education - Europe
  • Imprint Brown (William C.) Co ,U.S.
  • Format Hardcover
  • Pages 158
  • Language English