Learning from Complaints

by Michael Drummond and John Morgan

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  • ISBN10 0946832501
  • ISBN13 9780946832507
  • Publish Date September 1988
  • Publish Status Out of Print
  • Out of Print 30 March 1999
  • Publish Country GB
  • Imprint NHS Confederation
  • Format Paperback
  • Pages 18
  • Language English