Creating and driving service excellence: an executive's guide to IT service management

by Sharon Taylor

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  • ISBN10 0117069027
  • ISBN13 9780117069022
  • Publish Date 19 September 2011
  • Publish Status Out of Print
  • Out of Print 17 May 2021
  • Publish Country GB
  • Publisher The Stationery Office Books (Agencies)
  • Imprint TSO
  • Format Paperback
  • Pages 72
  • Language English