Thinkers very great and very small - from Voltaire to (most recently) Conservapedia - have underlined the importance of first defining your terms - establishing the exact dimensions of the beast before attempting to argue about it, slay it or revere it. Towards the end of his life, Russ Ackoff determined to explain how some of the apparently insignificant misinterpretations of language and meaning he observed during his long years of research can, in practice, have far-reaching consequences - especially for our organizational health. His aim was to dissolve (not solve or resolve) some of the many disputes in professional and private life that revolve around such misunderstandings. In Differences that Make a Difference (the last manuscript that he was to complete before his death) he does exactly that. This book brings together 57 definitions of important terms and concepts, many of which underpin Ackoff's contribution to organizational learning.
- ISBN10 1908009020
- ISBN13 9781908009029
- Publish Date 1 March 2011
- Publish Status Active
- Publish Country GB
- Imprint Triarchy Press
- Format eBook
- Language English