Competition was fine once upon a time - but times have changed, and so has business. Now businesses must learn to exploit the vast potential of the integral values that surround the purchase and use of their products and services. They must create "monopolies of value" by blending into their offerings the array of attendant conveniences, emotions and contextual relaties in which their products and sevices exist, are decided upon, and are purchased.
- ISBN10 000255142X
- ISBN13 9780002551427
- Publish Date 1 March 1993
- Publish Status Out of Print
- Out of Print 9 August 2008
- Publish Country GB
- Publisher HarperCollins Publishers
- Imprint HarperCollins Publishers Ltd
- Format Paperback
- Pages 244
- Language English
- URL http://harpercollins.co.uk