Here is a practical and indispensable collection of ready-to-use forms, checklists and reports for credit and collection managers and their staff. Coverage includes: successful credit management, processing new accounts, solving new account problems, resolving special situations, collection letters that collect, other effective credit letters, staying atop the slow payer, and legal matters and bankruptcy. Includes a CD-ROM containing all of the key forms and letters.
- ISBN10 0130808113
- ISBN13 9780130808110
- Publish Date 1 October 1998
- Publish Status Out of Print
- Out of Print 1 December 2011
- Publish Country GB
- Publisher Pearson Education Limited
- Imprint Prentice-Hall
- Edition 2nd edition
- Pages 535
- Language English