A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"--a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.
- ISBN10 1633691535
- ISBN13 9781633691537
- Publish Date 2 June 2004
- Publish Status Active
- Imprint Harvard Business Review Press
- Format eBook
- Pages 240
- Language English