Designed to help managers in all public sector services to fund their organizations to the greater benefit of their users, this book draws extensively fron the authors' experience and in-depth research into nine public sector organizations in the UK. With the increased power of the consumer, highlighted by the introduction of the Citizen's Charter, those in the public sector are finding themselves accountable to a far wider audience. This book tackles those problems in a clear and precise way. The reforms of the last 10 years in the public service sector mean that public sector managers need to be able to make sense of the changes to approach the future with confidence. Many organizations in the public sector have been restructured to enable them to compete in the market place effectively.
Designed to help managers in all public services to run their organizations to the greater benefit of their users, this book draws extensively from the authors' experience and in-depth research into nine public sector organizations in the UK: * National Weights and Measures Laboratory * HMSO * Vehicle Inspectorate * Warren Spring Laboratory * Companies House Department of Social Security * Northampton Police * Kent Local Education Authority * London Buses Ltd * With the increased power of the consumer, highlighted by the introduction of the Citizen's Charter, those in the public sector are finding themselves accountable to a far wider audience. This book tackles those problems in a clear and precise way. - Long Range Planning, April 1993
- ISBN10 075060977X
- ISBN13 9780750609777
- Publish Date 3 February 1993
- Publish Status Out of Print
- Out of Print 1 August 2011
- Publish Country GB
- Publisher Taylor & Francis Ltd
- Imprint Butterworth-Heinemann Ltd
- Edition New edition
- Format Paperback
- Pages 168
- Language English