The book features the authors' unique approach to achieving and sustaining outstanding performance by focusing simultaneously on people, processes and structures and systems. It provides concepts to help launch performance improvement programmes and practical tips which aid successful implementation.
- ISBN13 9780077094362
- Publish Date 16 October 1998
- Publish Status Out of Print
- Out of Print 5 November 2004
- Publish Country GB
- Publisher McGraw-Hill Education - Europe
- Imprint McGraw-Hill Publishing Co.
- Format Paperback
- Pages 480
- Language English