This distinctive new series provides a tightly structured self-development programme covering 12 essential management skills. Based on the author's proven method of training, used across a wide range of organizations, the texts are linked to the four key roles of the Management Charter Initiative Standards of Management Competence. This "stand-alone" workbook identifies three key information processing skills for managers - running meetings, sorting out key issues and communicating with staff on a regular basis. Preparing for a meeting and getting the required results are dealt with as a series of behavioural steps, while resolving unmanageable issues is demonstrated by the use of the multipurpose focusing process.
- ISBN10 0749412488
- ISBN13 9780749412487
- Publish Date 29 April 1994
- Publish Status Out of Print
- Out of Print 8 March 2007
- Publish Country GB
- Imprint Kogan Page Ltd
- Format Paperback
- Pages 96
- Language English