This manual treats the opportunities and pitfalls of being a sales manager in a light-hearted manner. Among the topics covered are the handling and hiring staff, organizing an annnual sales conference, creating incentive schemes, dealing with the problems of a sales team and the tensions that sex can cause in an office, improving performance, addressing customer complaints, and dismissing inefficient members of staff.
- ISBN10 1852520485
- ISBN13 9781852520489
- Publish Date February 1991
- Publish Status Unknown
- Publish Country GB
- Publisher Management Books 2000 Ltd
- Imprint Mercury Business Books
- Format Paperback (UK Trade)
- Pages 240
- Language English