This book for voluntary sector managers and their teams examines conflict at work and offers strategies for dealing with it. Disagreements between managers and employees, members of a team, or workers and clients can have destructive effects on the individuals concerned and on the work of the organisation. Adopting the same lively, scenario-based approach as in her previous books, Gill Taylor provides helpful advice, and reassurance that everyone can improve their conflict resolution skills.
- ISBN10 1900360284
- ISBN13 9781900360289
- Publish Date 1 June 2000
- Publish Status Out of Print
- Out of Print 5 July 2021
- Publish Country GB
- Imprint Directory of Social Change
- Format Paperback
- Pages 128
- Language English