This report compares two different methods of improving performance - radical step-change programmes, such as BPR and incremental continuous-change activities, such as total quality management (TQM). Through a series of case studies and in-depth interviews, it establishes why companies are undertaking such changes, the objectives of the changes and the role that management accountants fulfill in supporting and driving improvements through the organization.
- ISBN10 1859713408
- ISBN13 9781859713402
- Publish Date 30 November 1999
- Publish Status Out of Print
- Out of Print 28 September 2004
- Publish Country GB
- Publisher Elsevier Science & Technology
- Imprint CIMA Publishing
- Format Paperback
- Pages 66
- Language English